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Why should you consider converting to externally managed IT services?

Evelyn Stough, November 2, 2023

“For smaller businesses, having an in-house IT technician or department is often expensive and often unnecessary. The IT requirements of SMEs are generally not as complex or extensive as those of large enterprises Remote Managed Services. These companies would benefit from employing the technical services of a third-party provider, who can assist with hardware supply as well as configuration and can also provide ongoing support where necessary.”

Using a third-party service provider to help with your business’s IT needs is something that has grown in popularity over the years, thanks to a number of benefits that translate directly into cost savings .

Defined as “managed services,” a third-party provider monitors and addresses a company’s IT and technology needs, improving productivity, reducing expenses, and streamlining processes.

Stratosphere’s managed services accommodate mixed or dedicated work environments that combine PCs and hardware and software, offering customers complete systems integration.

The package is comprised of workstation and server hardware monitoring, with options for monitoring only, standard, or advanced response. Standard and advanced response packages include proactive health response, monitoring alerts, and automatic security updates.

Here are some reasons why SMEs can benefit from stratosphere’s business IT solutions:

Improve productivity
All companies rely on technology to improve productivity and improve the way they do business, so when unforeseen failures occur, it ends up costing the business money due to downtime.

“As part of stratosphere’s enterprise IT solutions, we offer extended telephone support through a helpdesk. This enables priority response to critical business systems through secure remote access or on-site support. We also offer the provision of temporary rental equipment.

Reduce infrastructure costs
Switching to a managed service reduces infrastructure costs in several different ways. When a provider takes control of the infrastructure, companies can reduce their existing on-site infrastructure through centralized management through the service provider’s data centers.

“Not only do you save on the cost of the hardware, but also the energy it uses and the space required to house it. Plus, you’ll see savings related to licensing, training, and consulting, and best of all, no upfront expense!”

Support your business, no matter the size
As your business grows, your support structure needs to grow too. Managed services allow you to improve (or even reduce) your business simply by having a discussion with your provider.

“Provide flexibility, giving you the necessary support for expansion, whenever you need it.”

Overall business productivity
All of the above benefits of managed services can increase overall business productivity by creating an IT environment that is reliable, scalable, and well-supported.

“Whether you run a small or medium-sized business, managed services offer a number of benefits that can have a positive impact on both your daily work and your bottom line,” concludes Stratosphere.

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